Frequently Asked Questions
Welcome to the Island Family! Whether you're packing for a cruise, beach vacation, or warm-weather getaway, we're here to help you feel comfortable, confident, and cool.
Shipping & Returns (USA)
Do you ship from Australia or the USA?
We ship directly from within the USA.
Orders are dispatched from our warehouse in Nashville, TN, so there are no customs delays or long international wait times. Your order ships via USPS or UPS and typically arrives within a few business days.
Orders are dispatched from our warehouse in Nashville, TN, so there are no customs delays or long international wait times. Your order ships via USPS or UPS and typically arrives within a few business days.
How much is shipping in the USA?
We offer free shipping on orders over $150.
Orders under $150 are charged a flat rate of $8 for standard shipping. Delivery typically takes a few business days depending on your location.
Orders under $150 are charged a flat rate of $8 for standard shipping. Delivery typically takes a few business days depending on your location.
How fast is delivery in the USA?
Most orders are processed within 48 hours.
Once shipped, delivery usually takes a few business days. Expedited options may be available at checkout if you need your order sooner.
Once shipped, delivery usually takes a few business days. Expedited options may be available at checkout if you need your order sooner.
I’m leaving for a cruise soon. Will my order arrive in time?
In most cases, yes — especially with standard US delivery.
We recommend ordering as early as possible and selecting a faster shipping option at checkout if your departure date is close.
We recommend ordering as early as possible and selecting a faster shipping option at checkout if your departure date is close.
Do you ship internationally?
Yes, international shipping rates are calculated at checkout.
We ship globally using USPS international services. Delivery times and costs vary depending on your location.
We ship globally using USPS international services. Delivery times and costs vary depending on your location.
What is your return policy?
We accept returns on unworn, full-priced items within 31 days.
If your item isn’t quite right, you can return it to our US return address. Final Sale items are not eligible for return. Visit our Returns Center for full details.
If your item isn’t quite right, you can return it to our US return address. Final Sale items are not eligible for return. Visit our Returns Center for full details.
Fabric, Comfort & Staying Cool
Why is West Indies Wear different from other resort brands?
We focus on pure, breathable cotton designed for warm climates.
Many resort styles are made from synthetic fabrics that can trap heat and feel clingy. Our lightweight cotton fabrics allow air to circulate, helping you stay cooler and more comfortable.
Many resort styles are made from synthetic fabrics that can trap heat and feel clingy. Our lightweight cotton fabrics allow air to circulate, helping you stay cooler and more comfortable.
Is cotton a good fabric for hot weather?
Yes — cotton is one of the best fabrics for hot and humid conditions.
It’s breathable, lightweight, and comfortable against the skin. That’s why many women choose cotton for vacations, cruises, and everyday wear in warm weather.
It’s breathable, lightweight, and comfortable against the skin. That’s why many women choose cotton for vacations, cruises, and everyday wear in warm weather.
What should I wear on a cruise or beach vacation?
Lightweight, breathable, and easy-to-pack clothing works best.
Cotton dresses, tunics, sarongs, and relaxed separates are ideal for transitioning from the beach to lunch, sightseeing, or dinner without needing multiple outfits.
Cotton dresses, tunics, sarongs, and relaxed separates are ideal for transitioning from the beach to lunch, sightseeing, or dinner without needing multiple outfits.
I struggle with hot flashes. Will these clothes help?
Yes, our collections are designed for women who feel the heat.
Our lightweight cotton fabrics and relaxed fits are designed to help reduce that overheated, sticky feeling by allowing heat to escape instead of being trapped.
Our lightweight cotton fabrics and relaxed fits are designed to help reduce that overheated, sticky feeling by allowing heat to escape instead of being trapped.
Do your clothes wrinkle or need ironing?
Most styles are designed to be easy-care and travel-friendly.
Many of our fabrics are textured or crinkle cottons that look best with a relaxed feel. A quick steam is enough if you prefer a smoother finish.
Many of our fabrics are textured or crinkle cottons that look best with a relaxed feel. A quick steam is enough if you prefer a smoother finish.
Sizing, Fit & Coverage
I have trouble finding clothes that fit my arms. How are your sleeves cut?
We design with comfort in mind, including relaxed armholes.
Our styles are cut to give you more room and avoid that tight, restrictive feeling many women experience with standard fashion brands.
Our styles are cut to give you more room and avoid that tight, restrictive feeling many women experience with standard fashion brands.
What is your size range?
We offer sizes from XS to 3XL.
Our 3XL is equivalent to a size 28. Our fits are generous, so most customers don’t need to size up. You can view our Size Guide here.
Our 3XL is equivalent to a size 28. Our fits are generous, so most customers don’t need to size up. You can view our Size Guide here.
Are your clothes good for women who want more coverage?
Yes — many of our styles are designed with coverage and comfort in mind.
Customers love our tunics, dresses, and layers that provide arm coverage, skim the body, and feel flattering without being tight.
Customers love our tunics, dresses, and layers that provide arm coverage, skim the body, and feel flattering without being tight.